Thanks Jerome for your quick response. I did those changes before posting this message but still not working.
On Wed, Jun 17, 2009 at 11:13 AM, <[email protected]> wrote: > > > > > Hi Carlos, > > May be have you forgot to update your database ( table "theme") or you > don't select your new theme in the user's preference ? > > imo > > best regards > > Jerome > > > > > Carlos Lerzundy > <[email protected] > om> A > Envoyé par : "User questions and discussions > otrs-boun...@otrs about OTRS." <[email protected]> > .org cc > > Objet > 17/06/2009 17:01 Re: [otrs] Creating a template > issue > > Veuillez répondre > à > "User questions > and discussions > about OTRS." > <[email protected]> > > > > > > > Hi, > > I created a new folder called "Company" inside > /usr/share/otrs/Kernel/Output/HTML/ > I changed text "Company Name" and "Logo" for a different one inside the > file CustomerHeader.dtl but I am not able to see the changes in the > webrowser. > > I tried clearing the cache files and also closing and opening my firefox. > > Any ideas? > > Regards, > Carlos > > > On Wed, Jun 17, 2009 at 10:16 AM, Carlos Lerzundy <[email protected]> > wrote: > Thanks Leonardo, > I was able to create the folder. > > Regards, > Carlos > > > On Tue, Jun 16, 2009 at 3:12 PM, Leonardo Certuche < > [email protected]> wrote: > Hi, > > On ubuntu, if you know root password the following command should work: > > sudo mkdir /var/www/yourfolder > > If you want your folder to be published, after creating all needed files > in yourfolder, run the following command > > sudo chown -R www-data:www-data /var/www/yourfolder > > > Leonardo Certuche > 301 284 6250 > 460 0727 ext 5559 > [email protected] > www.itcon-ltda.com > Cra 31 # 54-10 TECNOSOFT > Medellín, Colombia > > > On Tue, Jun 16, 2009 at 12:54 PM, Carlos Lerzundy <[email protected]> > wrote: > Hi Everyone, > I followed the instructions on this website about creating your own > theme http://doc.otrs.org/developer/2.0/en/html/c494.html > > The thing is that the fist step states that I need to create a new > folder inside /html/ but Ubuntu is not letting me do because these > folders were created by the owner "www-data". > > Does anyone knows why and how can I overcome this? > > Thanks in advance, > Carlos > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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