Have you change the defaultTheme ? In sysconfig : Framework -> Core -> DefaultTheme : put the name of your theme
To create your own theme : Create a diretory in /Kernel/Output/HTML/ and copy and copy all files, that you like to change, from Kernel/Output/HTML/Standard into the new folder To put it in the database (chose the same name that the new directory) : http://doc.otrs.org/2.3/en/html/c1850.html 2009/6/17 Carlos Lerzundy <[email protected]> > Thanks Jerome for your quick response. > > I did those changes before posting this message but still not working. > > > On Wed, Jun 17, 2009 at 11:13 AM, <[email protected]> wrote: > >> >> >> >> >> Hi Carlos, >> >> May be have you forgot to update your database ( table "theme") or you >> don't select your new theme in the user's preference ? >> >> imo >> >> best regards >> >> Jerome >> >> >> >> >> Carlos Lerzundy >> <[email protected] >> om> A >> Envoyé par : "User questions and discussions >> otrs-boun...@otrs about OTRS." <[email protected]> >> .org cc >> >> Objet >> 17/06/2009 17:01 Re: [otrs] Creating a template >> issue >> >> Veuillez répondre >> à >> "User questions >> and discussions >> about OTRS." >> <[email protected]> >> >> >> >> >> >> >> Hi, >> >> I created a new folder called "Company" inside >> /usr/share/otrs/Kernel/Output/HTML/ >> I changed text "Company Name" and "Logo" for a different one inside the >> file CustomerHeader.dtl but I am not able to see the changes in the >> webrowser. >> >> I tried clearing the cache files and also closing and opening my firefox. >> >> Any ideas? >> >> Regards, >> Carlos >> >> >> On Wed, Jun 17, 2009 at 10:16 AM, Carlos Lerzundy <[email protected]> >> wrote: >> Thanks Leonardo, >> I was able to create the folder. >> >> Regards, >> Carlos >> >> >> On Tue, Jun 16, 2009 at 3:12 PM, Leonardo Certuche < >> [email protected]> wrote: >> Hi, >> >> On ubuntu, if you know root password the following command should work: >> >> sudo mkdir /var/www/yourfolder >> >> If you want your folder to be published, after creating all needed files >> in yourfolder, run the following command >> >> sudo chown -R www-data:www-data /var/www/yourfolder >> >> >> Leonardo Certuche >> 301 284 6250 >> 460 0727 ext 5559 >> [email protected] >> www.itcon-ltda.com >> Cra 31 # 54-10 TECNOSOFT >> Medellín, Colombia >> >> >> On Tue, Jun 16, 2009 at 12:54 PM, Carlos Lerzundy <[email protected]> >> wrote: >> Hi Everyone, >> I followed the instructions on this website about creating your own >> theme http://doc.otrs.org/developer/2.0/en/html/c494.html >> >> The thing is that the fist step states that I need to create a new >> folder inside /html/ but Ubuntu is not letting me do because these >> folders were created by the owner "www-data". >> >> Does anyone knows why and how can I overcome this? >> >> Thanks in advance, >> Carlos >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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