This is interesting. The ticket history shows this, but I did not get
an email for ticket open. But when I close the ticket, I get the
email no problem.
So what do I have misconfigured???
NewTicket
New Ticket [2009081110000046] created (Q=External Support;P=3 normal;S=new).
-
r...@localhost (Admin OTRS)
11/08/2009 14:35:02
CustomerUpdate
Updated: [email protected];[email protected];
-
r...@localhost (Admin OTRS)
11/08/2009 14:35:02
EmailCustomer
Added email.
x
r...@localhost (Admin OTRS)
11/08/2009 14:35:02
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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