On Wed, Aug 12, 2009 at 10:03 AM, LQ Marshall<[email protected]> wrote:
> Have you enabled notifications on the user agent's profile preferences?
> - When in doubt print it out.
The user does not have a profile do they?
It's a random customer sending email to our support address.
I go into "users" and then "*" and there is no user showing up for my
email customer (me at this address)
I'm not talking about the agent. I'm talking about the user/customer
sending email to the customer support email address.
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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