> If you'd set CustomerNotifyJustToRealCustomer in SysConfig to "No", there
> will be nothing in the OTRS log indicating a message has (not) been sent.
> If you'd set CustomerNotifyJustToRealCustomer to "Yes", you'd see a message
> like this in the System Log:
> "Sent no customer notification because of missing customer email
> (CustomerUserID=)!
It looks as though when I set that to "Yes", it does not even create a
ticket for me.
That's not good :-(
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
