In the Admin InterfaceI tried to change LogSystemCacheSize to 32000 and now I can't log on to OTRS and am getting the error message below.
Can someone please help as a matter of urgency? Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 83, <PRODUCT> line 4. Thanks a lot ________________________________ From: Martin Edenhofer <[email protected]> To: User questions and discussions about OTRS. <[email protected]> Sent: Friday, 14 August, 2009 11:09:24 Subject: Re: [otrs] System log Hi Lev, On Aug 14, 2009, at 11:35 , Lev Davidovich wrote: > Yes I have visited Admin Interface -> SysConfig -> Framework -> Core::Log -> > LogModule > > My settings are as follows: > > LogModule: Syslog > LogModule::SysLog::Facility: user > LogModule::SysLog::Charset: iso-8859-1 > LogModule::LogFile: /var/log/otrs.log > LogModule::LogFile::Date: No > LogSystemCacheSize: 4096 > (this last is greyed out) It seems you are using OTRS 2.3, 4k. OTRS 2.4 is 32k. > My questions are: > > 1) Can I retrieve the Syslog/log file to see the logged entries? The SysLog files of you system should be located under /var/log/messages or something like that. Just ask your sys admin. > 2) Can I make a change so that the log shows more than 32k of logged messages? Change LogSystemCacheSize, but I do not recommend to use more the 32k. If you want to retrive older logs, just use SysLog logs. -Martin --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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