Is there a way I can simply get the system to revert back to what it was before I made the change?
________________________________ From: Martin Edenhofer <[email protected]> To: User questions and discussions about OTRS. <[email protected]> Sent: Friday, 14 August, 2009 11:48:05 Subject: Re: [otrs] System log http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=111 On Aug 14, 2009, at 12:45 , Lev Davidovich wrote: > In the Admin InterfaceI tried to change LogSystemCacheSize to 32000 and now I > can't log on to OTRS and am getting the error message below. > > Can someone please help as a matter of urgency? > > Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 83, > <PRODUCT> line 4. > > Thanks a lot > From: Martin Edenhofer <[email protected]> > To: User questions and discussions about OTRS. <[email protected]> > Sent: Friday, 14 August, 2009 11:09:24 > Subject: Re: [otrs] System log > > Hi Lev, > > On Aug 14, 2009, at 11:35 , Lev Davidovich wrote: > > > Yes I have visited Admin Interface -> SysConfig -> Framework -> Core::Log > > -> LogModule > > > > My settings are as follows: > > > > LogModule: Syslog > > LogModule::SysLog::Facility: user > > LogModule::SysLog::Charset: iso-8859-1 > > LogModule::LogFile: /var/log/otrs.log > > LogModule::LogFile::Date: No > > LogSystemCacheSize: 4096 > > (this last is greyed out) > > It seems you are using OTRS 2.3, 4k. OTRS 2.4 is 32k. > > > My questions are: > > > > 1) Can I retrieve the Syslog/log file to see the logged entries? > > The SysLog files of you system should be located under /var/log/messages or > something like that. Just ask your sys admin. > > > 2) Can I make a change so that the log shows more than 32k of logged > > messages? > > Change LogSystemCacheSize, but I do not recommend to use more the 32k. If you > want to retrive older logs, just use SysLog logs. > > -Martin --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
