Hi Mateusz,
just to be sure that the max_allowed_packet is really used by maysqld
(sometimes it's a little bit tricky)... are all mysql checks fine in
the support assessment?
For more see: http://www.youtube.com/watch?v=IVljPaMqFfY
-Martin
On Aug 18, 2009, at 23:42 , Mateusz Mojsiejuk wrote:
Hi people of the otrs republic
I'm having issues installing the ITSM modules.
Unfortunately google hasn't been helpful in this matter.
OS: Debian Gnu Linux 5.0 (lenny)
OTRS Version: 2.4.2 (installed from tar.gz archive)
Mysql 5
Apache 2.2
Perl 5.10.0
my.cnf has the max_allowed_packet = 20M (restarted mysql after the
change)
Every time i try to upload the GeneralCatalog module from the
webinterface I get:
==========snip==========
Error: Need ContentType!
Comment:
Bug Report:
Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Tue Aug
18 23:14:02 2009
Message: Need ContentType!
Traceback (4130):
Module: Kernel::System::Web::UploadCache::DB::FormIDAddFile
(v1.19) Line: 67
Module: Kernel::System::Web::UploadCache::FormIDAddFile (v1.18)
Line: 142
Module: Kernel::Modules::AdminPackageManager::Run (v1.80) Line: 962
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
Module:
ModPerl
::ROOT
::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 48
Module: (eval) (v1.88) Line: 204
Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
==========snip==========
Best Regards
-M
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