Hi All, I have a problem with the notification management. As an agent I set my preferences to receive notification when a new ticket is created or moved to my "My queue".
But, I don't receive any notification when a new ticket come through my queue. Do you know where this kind of problems may come from? Thank you, Laura --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
