Anybody got any ideas on this, it's starting to be a pain? Daniel Network Administrator
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Shue, Daniel G. Sent: Wednesday, October 14, 2009 10:11 AM To: User questions and discussions about OTRS. Subject: [otrs] Layout.pm Error After 2.4.4 upgrade Any help appreciated, Just upgraded from 2.2.2 to 2.3 to 2.4.4 last night. Everything seems to be working great at first glance, but when I start working in OTRS (ie. Closing a ticket or something) I get these error messages in my Apache error.log: -e: Use of uninitialized value in hash element at C:/OTRS/OTRS//Kernel/Output/HTML/Layout.pm line 1567, <DATA> line 275. [Wed Oct 14 09:51:25 2009] [notice] Parent: child process exited with status 0 -- Restarting. This causes Apache to restart. I am using Windows and MS SQL, installed OTRS from the .exe installer after I upgraded and migrated the DB. I did receive some minor errors in the migration, but I was able to correct them (I think). I have loaded the 2.4.5 patch to resolve another issue, but it did not fix this one. Any ideas? TIA Daniel Network Administrator ********************************************************************** This email and any files transmitted with it are confidential and intended for use only by the individual or entity named above. If you are not the intended recipient or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any disclosure, dissemination, distribution, copying of this communication, or unauthorized use is strictly prohibited. Please notify us immediately by reply email and then delete this message from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Randolph County Government. This email and any file attachments have been scanned for potential viruses; however, the recipient should check this email for the presence of viruses and/or malicious code. Randolph County accepts no liability for any damage transmitted via this email. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ ********************************************************************** This email and any files transmitted with it are confidential and intended for use only by the individual or entity named above. If you are not the intended recipient or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any disclosure, dissemination, distribution, copying of this communication, or unauthorized use is strictly prohibited. Please notify us immediately by reply email and then delete this message from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Randolph County Government. This email and any file attachments have been scanned for potential viruses; however, the recipient should check this email for the presence of viruses and/or malicious code. Randolph County accepts no liability for any damage transmitted via this email. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
