Hi David, You are a saint (and I¹m apparently something of a dork!) he heh Perfect! That¹s exactly what I needed. Julian
On 11/24/09 10:43 AM, "David Holder" <[email protected]> wrote: > Hi Julian, > > Have you checked under Admin > E-mail addresses? > > Regards, > > > On Tue, Nov 24, 2009 at 3:35 PM, Cook, Julian <[email protected]> wrote: >> Hello! >> I have recently inherited OTRS from the previous owner and am having a >> problem removing his email address. >> The user, smithj, has been invalidated through the Admin->Users function. >> Whenever a new ticket is created I am still getting these notifications in >> the System Log >> >> ³Sent email to [email protected] <http://%e2%80%[email protected]> ² from OTRS System >> <[email protected]>¹. HistoryType=>EmailAgent, Subject=> ........² >> >> And >> >> Sent agent New Ticket¹ notification to [email protected] >> <http://%e2%80%[email protected]> ¹ >> >> Does anyone have an idea where I can change smithj¹s email to my own? Many >> thanks! >> Julian >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ -- Julian Cook Securities and Exchange Commission Operations Center DMZ Ops x18186
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