Hi Julian No worries, you're welcome :)
Regards, On Tue, Nov 24, 2009 at 3:56 PM, Cook, Julian <[email protected]> wrote: > Hi David, > You are a saint (and I’m apparently something of a dork!) he heh > Perfect! > That’s exactly what I needed. > Julian > > > > On 11/24/09 10:43 AM, "David Holder" <[email protected]> wrote: > > Hi Julian, > > Have you checked under Admin > E-mail addresses? > > Regards, > > > On Tue, Nov 24, 2009 at 3:35 PM, Cook, Julian <[email protected]> wrote: > > Hello! > I have recently inherited OTRS from the previous owner and am having a > problem removing his email address. > The user, smithj, has been invalidated through the Admin->Users function. > Whenever a new ticket is created I am still getting these notifications in > the System Log > > “Sent email to ‘[email protected] <http://%e2%80%[email protected]> < > http://%e2%80%[email protected]> ” from ‘OTRS System <[email protected]>’. > HistoryType=>EmailAgent, Subject=> ........” > > And > > Sent agent ‘New Ticket’ notification to > ‘[email protected]<http://%e2%80%[email protected]>< > http://%e2%80%[email protected]> ’ > > > Does anyone have an idea where I can change smithj’s email to my own? Many > thanks! > Julian > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > > ------------------------------ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > -- > Julian Cook > Securities and Exchange Commission > Operations Center > DMZ Ops > x18186 > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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