Hi Michiel,
I able to see the SMTPS option in core:sendmail module but when I am
selecting it and press update button from the web interface its still
showing SMTP so I am not able to configure the sendmail module by web
interface. same problem I faced for the SMTP when I tried tp chegne
the SendmailModule
from sendmail to SMTP. For this I directly updated the Config.pm located at
/opt/otrs/Kernel/ path.Is it possible that we can do the changes in
Config.pm for SMTPS.I
All are required modules are available on the system as excution of
otrs.checkModules is giving following result :
[r...@otrs bin]# ./otrs.checkModules
o CGI............................ok (v3.48)
o Date::Pcalc....................ok (v1.2)
o Date::Format...................ok (v2.23)
o DBI............................ok (v1.609)
o DBD::mysql.....................ok (v3.0007)
o Digest::MD5....................ok (v2.36)
o Crypt::PasswdMD5...............ok (v1.3)
o LWP::UserAgent.................ok (v2.033)
o Encode::HanExtra...............ok (v0.23)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o MIME::Base64...................ok (v3.07)
o Mail::Internet.................ok (v2.04)
o MIME::Tools....................ok (v5.427)
o Net::DNS.......................ok (v0.59)
o Net::POP3......................ok (v2.28)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.01)
o Net::IMAP::Simple..............ok (v1.17)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.12)
o Net::SMTP::SSL..............ok (v1.01)
o Net::LDAP......................ok (v0.39)
o GD.............................ok (v2.44)
o GD::Text....................ok (v0.86)
o GD::Graph...................ok (v1.44)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1.18)
o PDF::API2......................ok (v0.73)
o Compress::Zlib..............ok (v1.42)
o SOAP::Lite.....................ok (v0.710.10)
o XML::Parser....................ok (v2.36)
Regards,
Sourabh Sarwate
On Wed, Nov 25, 2009 at 4:48 AM, Michiel Beijen <[email protected]> wrote:
> Hi Sourabh,
>
> You should use SMTPS to communicate with Google's SMTP servers. If you
> don't see that option in Core::Sendmail, please check if all needed
> Perl modules are installed.
> See also: http://doc.otrs.org/2.4/en/html/c1572.html#email-sending-smtp
>
> ((enjoy))
> -
> Michiel Beijen
> R&D
>
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> On Tue, Nov 24, 2009 at 2:19 PM, Sourabh Sarwate <[email protected]>
> wrote:
> >
> > Dear Members,
> >
> > I am getting following error when I am configuring SMTP details to sned
> the mail via OTRS
> >
> >
> >
> > Error: Can't connect to smtp.gmail.com: Operation now in progress!
> >
> > Comment:
> > Bug Report:
> > Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Nov 24
> 18:21:23 2009
> >
> > Message: Can't connect to smtp.gmail.com: Operation now in progress!
> >
> > Traceback (21053):
> > Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 92
> > Module: Kernel::System::Email::Send (v1.64) Line: 683
> > Module: Kernel::System::Ticket::Article::ArticleSend (v1.232) Line:
> 2024
> > Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.1) Line: 416
> > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
> > Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48
> > I am using OTRS 2.4.5 + ITSM 1.3.2. on RHEL 5. In addition of this when I
> am trying to use the sendmail utility I am able to send the mails on gmail
> and some othe domain but not able to send the mails on google group id (as
> our compney id is on google group).
> >
> > Please suggest me if there is any configuration chagnges is required.
> >
> >
> >
> > Regards,
> > Sourabh Sarwate
> >
> >
> >
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