Xavier, you may configure the Postmaster filter, basing on your customer's email address.
Cheers, Ilya -----Original Message----- From: "Xavier VALLERIE" <[email protected]> To: <[email protected]> Date: Sun, 13 Dec 2009 13:13:17 +0100 Subject: [otrs] accept incoming email from customer only > Hello everyone, > > > > Someone can help me to resolve this functionality. > > I search in archive but don't find anything to help me. > > I want accept email from customer only in queue "support" and send > other request to the queue "commerce". > > > > Thanks for your help. > > > > Xavier > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
