2009/12/13 Xavier VALLERIE <[email protected]> > Someone can help me to resolve this functionality. > > I search in archive but don't find anything to help me. > > I want accept email from customer only in queue "support" and send other > request to the queue "commerce". > >
I have written the filter.
Can will useful.
Look attached
$OTRS_HOME/Kernel/System/PostMaster/Filter/NotCustomer.pm
In a file $OTRS_HOME/Kernel/Config.pm to add:
$Self->{'PostMaster::PreFilterModule'}->{'NotCustomerFilter'} = {
Module => 'Kernel::System::PostMaster::Filter::NotCustomer',
Set => {
'X-OTRS-Queue' => 'Hotline::Junk',
},
};
Regard,
Leonid
NotCustomer.pm
Description: Perl program
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