Thanks, Rory. Actually, it's a Windows virtual machine under VMware. Event Viewer says the following: --------------------------------- Faulting application httpd.exe, version 2.2.10.0, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x000378ac. ---------------------------------
I wish I knew what it means... Cheers, Ilya -----Original Message----- From: Rory <[email protected]> To: Ilya Kornev <[email protected]>, "User questions and discussions about OTRS." <[email protected]> Date: Thu, 17 Dec 2009 13:57:35 +0000 Subject: Re: [otrs] (no subject) > Is this running on a Linux server? > If it is it would be good to see if there is anything in the system > messages log at the same time (this is in /var/log/messages if you're > not familliar). > If it is a windows server check the event viewer for other errors. > Is the server only being used to host OTRS or are you using it for > other services too? > > Rory > -- > Support my 365 Challenge in aid of the Irish Cancer Society > > www.365challenge.ie > > > > 2009/12/17 Ilya Kornev <[email protected]>: > > Hello. > > > > I noticed that Apache sometimes causes errors on the OTRS server (there > > appears a Windows standard message > > 'Application has crashed'), however, the Apache service keeps running and > > OTRS keeps working without any > > visible problems. > > > > In the Apache error log I found these lines created just about the time > > when the error appears: > > > > [Thu Dec 17 16:42:18 2009] [notice] Apache/2.2.10 (Win32) > > mod_perl/2.0.4-dev Perl/v5.10.0 configured - - > > resuming normal operations > > [Thu Dec 17 16:42:18 2009] [notice] Server built: Oct 10 2008 12:39:04 > > [Thu Dec 17 16:42:18 2009] [notice] Parent: Created child process 3148 > > [Thu Dec 17 16:42:33 2009] [notice] Child 3148: Child process is running > > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Acquired the start mutex. > > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting 64 worker threads. > > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting thread to listen > > on port 8080. > > [Thu Dec 17 16:42:51 2009] [notice] Parent: child process exited with > > status 3221225477 -- Restarting. > > > > Can somebody explain what is happening to Apache and how it could be fixed? > > > > Cheers, > > Ilya > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
