Hi. As I can see this bug was resolved in 2.4.6. And those who install OTRS from scratch won't experience any problems with mod_perl. But what can be done to an already existing installation? Should I run the installer somewhere and copy the StrawberryPerl folder to the OTRS folder?
Best regards, Ilya Kornev -----Original Message----- From: "Maurer, Michael" <[email protected]> To: "User questions and discussions about OTRS." <[email protected]> Date: Fri, 18 Dec 2009 10:48:18 +0100 Subject: Re: [otrs] Apache > Hi Ilya, > > when i installed Activeperl for OTRS and left Strawberry for cron there was > still ab Bug... see comment #6 in http://bugs.otrs.org/show_bug.cgi?id=4270 > I had to deactivate mod_perl again too. Maybe is was a result of > misconfiguration or something... If u try this too, please share your results to us. > > I solved the Issue intermediately by a massive hardware upgrade... nehalem > cores > mod_perl :) > So my system is running very fast without mod_perl. > > The Error occured in 2 different logs... Windows Eventlog and apache Errorlog. > My Windows Eventlog was: > Fehlgeschlagene Anwendung httpd.exe, Version 2.2.10.0, fehlgeschlagenes Modul > msvcrt.dll, Version 7.0.3790.3959, Fehleradresse 0x0003876c. > My Apache Error.log was: > [Tue Sep 08 18:22:46 2009] [notice] Apache/2.2.10 (Win32) mod_perl/2.0.4-dev > Perl/v5.10.0 configured -- resuming normal operations > > Think its the same. > > kind regards > Michael > > -----Urspr ngliche Nachricht----- > Von: Ilya Kornev [mailto:[email protected]] > Gesendet: Freitag, 18. Dezember 2009 10:13 > An: Maurer, Michael > Cc: User questions and discussions about OTRS. > Betreff: Re: AW: [otrs] Apache > > Michael, thank you. > > Installing OTRS from scratch as porposed in Comment#4 is not an option for > me. > So there's two ways to get it fixed: to install ActivePerl in addition to > StrawberyPerl or upgrading to 2.4.5. > However, I'm not sure about the latter. Would it really help? > Also, in your error message the trouble module is perl510.dll, and in my case > it's msvcrt.dll. Does it matter? > > Ilya > > -----Original Message----- > From: "Maurer, Michael" <[email protected]> > To: "Ilya Kornev" <[email protected]>, > "User questions and discussions about OTRS." <[email protected]> > Date: Fri, 18 Dec 2009 09:45:19 +0100 > Subject: AW: [otrs] Apache > > > http://bugs.otrs.org/show_bug.cgi?id=4270 > > > > kind regards > > Michael > > > > -----Urspr ngliche Nachricht----- > > Von: [email protected] [mailto:[email protected]] Im Auftrag > > von Ilya Kornev > > Gesendet: Freitag, 18. Dezember 2009 09:40 > > An: Rory > > Cc: User questions and discussions about OTRS. > > Betreff: Re: [otrs] Apache > > > > Thanks, Rory. > > Actually, it's a Windows virtual machine under VMware. > > Event Viewer says the following: > > --------------------------------- > > Faulting application httpd.exe, version 2.2.10.0, faulting module > > msvcrt.dll, version 7.0.2600.2180, > fault address 0x000378ac. > > --------------------------------- > > > > I wish I knew what it means... > > > > Cheers, > > Ilya > > > > -----Original Message----- > > From: Rory <[email protected]> > > To: Ilya Kornev <[email protected]>, > > "User questions and discussions about OTRS." <[email protected]> > > Date: Thu, 17 Dec 2009 13:57:35 +0000 > > Subject: Re: [otrs] (no subject) > > > > > Is this running on a Linux server? > > > If it is it would be good to see if there is anything in the system > > > messages log at the same time (this is in /var/log/messages if > > > you're not familliar). > > > If it is a windows server check the event viewer for other errors. > > > Is the server only being used to host OTRS or are you using it for > > > other services too? > > > > > > Rory > > > -- > > > Support my 365 Challenge in aid of the Irish Cancer Society > > > > > > www.365challenge.ie > > > > > > > > > > > > 2009/12/17 Ilya Kornev <[email protected]>: > > > > Hello. > > > > > > > > I noticed that Apache sometimes causes errors on the OTRS server > > > > (there appears a Windows standard > > message > > > > 'Application has crashed'), however, the Apache service keeps > > > > running and OTRS keeps working without > > any > > > > visible problems. > > > > > > > > In the Apache error log I found these lines created just about the time > > > > when the error appears: > > > > > > > > [Thu Dec 17 16:42:18 2009] [notice] Apache/2.2.10 (Win32) > > > > mod_perl/2.0.4-dev Perl/v5.10.0 configured - > > - > > > > resuming normal operations > > > > [Thu Dec 17 16:42:18 2009] [notice] Server built: Oct 10 2008 > > > > 12:39:04 [Thu Dec 17 16:42:18 2009] [notice] Parent: Created child > > > > process 3148 [Thu Dec 17 16:42:33 2009] [notice] Child 3148: Child > > > > process is running [Thu Dec 17 16:42:34 2009] [notice] Child 3148: > > > > Acquired the start mutex. > > > > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting 64 worker > > > > threads. > > > > [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting thread to > > > > listen on port 8080. > > > > [Thu Dec 17 16:42:51 2009] [notice] Parent: child process exited > > > > with status 3221225477 -- > Restarting. > > > > > > > > Can somebody explain what is happening to Apache and how it could be > > > > fixed? > > > > > > > > Cheers, > > > > Ilya > > > > ------------------------------------------------------------------ > > > > -- > > > > - OTRS mailing list: otrs - Webpage: http://otrs.org/ > > > > Archive: http://lists.otrs.org/pipermail/otrs > > > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > > > > > NEW! 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