Hi David, Following the coplete error which I am gettting.
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Wed Dec 23 16:03:58 2009 Message: Can't connect to smtp.gmail.com: Bad file descriptor! Traceback (2856): Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 92 Module: Kernel::System::Email::Send (v1.64) Line: 683 Module: Kernel::System::Ticket::Article::ArticleSend (v1.232) Line: 2024 Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.1) Line: 416 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 Module: C:/Program Files/OTRS/OTRS/bin/cgi-bin/index.pl (v1.88) Line: 48 On 12/23/09, Sourabh Sarwate <[email protected]> wrote: > > Hi David, > > Sorry I get confiused about telnet I am able to do telnet on > smtp.gmail.com on port 465 > > Regards > Sourabh Sarwate > > On 12/23/09, Sourabh Sarwate <[email protected]> wrote: >> >> Hi David , >> >> I am using windows Xp system for the OTRS deployment. Let me know how I >> can check or install the SSL and DNS module for perl on windows system. >> >> I am not behind any firewall but when I am trying to telnet by command >> prompt (telnet <IP> 465 ) I am not able to connect to this port. >> >> >> Following is the configuration which I am using >> >> SendmailModule : SMTP >> Host :smtp.gmail.com >> port : 465 >> >> >> One more thing which I observed is I am able to see the configuration >> changes in GUI but these changes not visible in Config.pm. Is it normal or I >> have to edit the configuration file. >> >> Regards >> Sourabh Sarwate >> >> On 12/23/09, David Holder <[email protected]> wrote: >>> >>> Hi Sourabh, >>> >>> This could be related to a number of things, but I'll get the ball >>> rolling: >>> >>> - Have you installed the SSL module for perl (also confirm which OS >>> you're running OTRS on) >>> - is the Net::DNS module installed? >>> >>> To check the above (Linux) >>> >>> linux:~# cd /opt/otrs/bin/ >>> linux:/opt/otrs/bin# ./otrs.checkModules >>> >>> Are you behind a corporate/personal firewall? Could this be blocking the >>> traffic to that port number? >>> >>> What is your configuration for mail? (exclude username and password etc.) >>> >>> Thanks, >>> >>> David >>> >>> On Wed, Dec 23, 2009 at 7:04 AM, Sourabh Sarwate >>> <[email protected]>wrote: >>> >>>> Hi >>>> >>>> Can anyone help for the error as I mentioned in my previous mail. >>>> >>>> Regards >>>> Sourabh Sarwate >>>> >>>> >>>> >>>> On Wed, Dec 23, 2009 at 10:42 AM, Sourabh Sarwate < >>>> [email protected]> wrote: >>>> >>>>> Hi All, >>>>> >>>>> I am getting following error when I am trying to test my smtp >>>>> configuration for OTRS 2.4.5 on windows xp workstation.I am using port >>>>> 465. >>>>> can any one give me idea about this error and how I can resolve it. >>>>> >>>>> *can't connect to smtp.gmail.com : bad file descriptor!! >>>>> >>>>> *-- >>>>> Regards, >>>>> Sourabh Sarwate >>>>> >>>>> >>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>>> http://www.otrs.com/en/support/enterprise-subscription/ >>>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >> >> >> > > > -- > --
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