Hi Michiel, Thanks for your suggestion its working now..
Regards Sourabh Sarwate On Thu, Dec 24, 2009 at 5:47 PM, Michiel Beijen <[email protected]>wrote: > Hi Sourabh, > > Please use SMTPS as the SendmailModule and not SMTP. > > Also, it's perfectly normal that you can't see the changes you make in > Sysconfig in the file Kernel/Config.pm - you should be able to see > those in Kernel/Config/Files/ZZZAuto.pm though. You should not touch > that file manually, just please use Admin > SysConfig to configure > your email. > > Regards, > -- > Michiel Beijen > R&D > > OTRS AG > Norsk-Data-Str 1. > 61352 Bad Homburg > Germany > > T: +31 (0) 6457 42418 > F: +49 (0) 9421 56818-18 > I: http://www.otrs.com/ > > Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, > VAT ID: DE256610065 > Chairman: Burchard Steinbild, Managing Board: André Mindermann > > CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS > at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm > > > > > On Wed, Dec 23, 2009 at 11:26 AM, Sourabh Sarwate <[email protected]> > wrote: > > Hi David , > > > > I am using windows Xp system for the OTRS deployment. Let me know how I > can > > check or install the SSL and DNS module for perl on windows system. > > > > I am not behind any firewall but when I am trying to telnet by command > > prompt (telnet <IP> 465 ) I am not able to connect to this port. > > > > > > Following is the configuration which I am using > > > > SendmailModule : SMTP > > Host :smtp.gmail.com > > port : 465 > > > > > > One more thing which I observed is I am able to see the configuration > > changes in GUI but these changes not visible in Config.pm. Is it normal > or I > > have to edit the configuration file. > > > > Regards > > Sourabh Sarwate > > > > On 12/23/09, David Holder <[email protected]> wrote: > >> > >> Hi Sourabh, > >> > >> This could be related to a number of things, but I'll get the ball > >> rolling: > >> > >> Have you installed the SSL module for perl (also confirm which OS you're > >> running OTRS on) > >> is the Net::DNS module installed? > >> > >> To check the above (Linux) > >> > >> linux:~# cd /opt/otrs/bin/ > >> linux:/opt/otrs/bin# ./otrs.checkModules > >> > >> Are you behind a corporate/personal firewall? Could this be blocking the > >> traffic to that port number? > >> > >> What is your configuration for mail? (exclude username and password > etc.) > >> > >> Thanks, > >> > >> David > >> > >> On Wed, Dec 23, 2009 at 7:04 AM, Sourabh Sarwate <[email protected] > > > >> wrote: > >>> > >>> Hi > >>> > >>> Can anyone help for the error as I mentioned in my previous mail. > >>> > >>> Regards > >>> Sourabh Sarwate > >>> > >>> > >>> On Wed, Dec 23, 2009 at 10:42 AM, Sourabh Sarwate < > [email protected]> > >>> wrote: > >>>> > >>>> Hi All, > >>>> > >>>> I am getting following error when I am trying to test my smtp > >>>> configuration for OTRS 2.4.5 on windows xp workstation.I am using port > 465. > >>>> can any one give me idea about this error and how I can resolve it. > >>>> > >>>> can't connect to smtp.gmail.com : bad file descriptor!! > >>>> > >>>> -- > >>>> Regards, > >>>> Sourabh Sarwate > >>>> > >>>> > >>> > >>> > >>> --------------------------------------------------------------------- > >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ > >>> Archive: http://lists.otrs.org/pipermail/otrs > >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >>> > >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > >>> http://www.otrs.com/en/support/enterprise-subscription/ > >> > >> > >> --------------------------------------------------------------------- > >> OTRS mailing list: otrs - Webpage: http://otrs.org/ > >> Archive: http://lists.otrs.org/pipermail/otrs > >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >> > >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > >> http://www.otrs.com/en/support/enterprise-subscription/ > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Regards, Sourabh Sarwate Mobile No : +91-9948894587
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