this like not worked.


On Mon, Apr 19, 2010 at 3:44 AM, Michiel Beijen <[email protected]>wrote:

> Hi Edmond,
>
> Many thanks for answering your own question! I hope other Chinese users
> might benefit from this.
>
> If there would be a default font which incorporates all glyphs
> (Latin/Cyrillic/Hebrew/Greek/Arab/Chinese/...) maybe we could use that in
> the PDF. Because there's no such font (I know of) , I guess we're stuck with
> this behavior.
>
> ((enjoy))
> -
> Michiel Beijen
> R&D
>
> Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl]
>
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> On Thu, Apr 15, 2010 at 3:51 PM, Edmond Chan <[email protected]> wrote:
>
>>
>> I answer my question and close it now.
>>
>> The problem is caused by missing Traditional Chinese in the default font
>> file (*.ttf).
>>
>> The problem disappears after a new ttf file which supports Traditional
>> Chinese words is added in the following path and configuration is updated in
>> SysConfig in UI.
>>
>> C:\Program Files\OTRS\StrawberryPerl\perl\site\lib\PDF\API2\fonts
>>
>> Thank you!
>>
>>
>> Regards,
>>
>> Edmond
>>
>>
>> On Thu, Apr 15, 2010 at 8:00 AM, Edmond Chan <[email protected]> wrote:
>>
>>> Resend the following mail because I didn't see it in the mail list...
>>>
>>> Who can help?
>>>
>>> Thank you!
>>>
>>>
>>> On Wed, Apr 14, 2010 at 10:59 PM, Edmond Chan <[email protected]>wrote:
>>>
>>>> Hi all,
>>>>
>>>> I am encountering a print problem of Traditional Chinese. Any help is
>>>> appreciated.
>>>>
>>>> ** Problem
>>>> All Traditional Chinese words because rectangle symbols in printed PDF
>>>> file.
>>>>
>>>> ** What I find
>>>> After google, seems that PDF::API2 supports Traditional Chinese and
>>>> don't know why the problem occurs.
>>>>
>>>> ** Version
>>>> OTRS: 2.4.7
>>>> ITSM: 1.3.2
>>>>
>>>> I am evaluating OTRS and see if it can be used in our company. No
>>>> helpful information is found for this problem in mail list after some
>>>> search. This problem may be a problem which impacts our decision. Any help
>>>> is appreciated.
>>>>
>>>> Thank you!
>>>>
>>>> --
>>>> Best regards,
>>>>
>>>> Edmond Chan
>>>>
>>>
>>>
>>>
>>> --
>>> Best regards,
>>>
>>> Edmond Chan
>>>
>>
>>
>>
>> --
>> Best regards,
>>
>> Edmond Chan
>>
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-- 
Jeffery
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