this like not worked.
On Mon, Apr 19, 2010 at 3:44 AM, Michiel Beijen <[email protected]>wrote: > Hi Edmond, > > Many thanks for answering your own question! I hope other Chinese users > might benefit from this. > > If there would be a default font which incorporates all glyphs > (Latin/Cyrillic/Hebrew/Greek/Arab/Chinese/...) maybe we could use that in > the PDF. Because there's no such font (I know of) , I guess we're stuck with > this behavior. > > ((enjoy)) > - > Michiel Beijen > R&D > > Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] > > OTRS AG > Norsk-Data-Str 1. > 61352 Bad Homburg > Germany > > T: +31 (0) 6457 42418 > F: +49 (0) 9421 56818-18 > I: http://www.otrs.com/ > > Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial > register: 10751, Tax ID: 003 240 > 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André > Mindermann (CEO), Martin Edenhofer > > > On Thu, Apr 15, 2010 at 3:51 PM, Edmond Chan <[email protected]> wrote: > >> >> I answer my question and close it now. >> >> The problem is caused by missing Traditional Chinese in the default font >> file (*.ttf). >> >> The problem disappears after a new ttf file which supports Traditional >> Chinese words is added in the following path and configuration is updated in >> SysConfig in UI. >> >> C:\Program Files\OTRS\StrawberryPerl\perl\site\lib\PDF\API2\fonts >> >> Thank you! >> >> >> Regards, >> >> Edmond >> >> >> On Thu, Apr 15, 2010 at 8:00 AM, Edmond Chan <[email protected]> wrote: >> >>> Resend the following mail because I didn't see it in the mail list... >>> >>> Who can help? >>> >>> Thank you! >>> >>> >>> On Wed, Apr 14, 2010 at 10:59 PM, Edmond Chan <[email protected]>wrote: >>> >>>> Hi all, >>>> >>>> I am encountering a print problem of Traditional Chinese. Any help is >>>> appreciated. >>>> >>>> ** Problem >>>> All Traditional Chinese words because rectangle symbols in printed PDF >>>> file. >>>> >>>> ** What I find >>>> After google, seems that PDF::API2 supports Traditional Chinese and >>>> don't know why the problem occurs. >>>> >>>> ** Version >>>> OTRS: 2.4.7 >>>> ITSM: 1.3.2 >>>> >>>> I am evaluating OTRS and see if it can be used in our company. No >>>> helpful information is found for this problem in mail list after some >>>> search. This problem may be a problem which impacts our decision. Any help >>>> is appreciated. >>>> >>>> Thank you! >>>> >>>> -- >>>> Best regards, >>>> >>>> Edmond Chan >>>> >>> >>> >>> >>> -- >>> Best regards, >>> >>> Edmond Chan >>> >> >> >> >> -- >> Best regards, >> >> Edmond Chan >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Jeffery ___ /\__\ "What is the world coming to?" \/__/
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