I have been running some version of OTRS 3 from beta up until 3.0.3. I'm not sure when this search (for ticket number) stopped working, but I have the same experience as Gazizov.
For what it's worth, we've been using the Static DB all along. Hugh On Mon, Jan 24, 2011 at 10:32 AM, Gazizov Andrey <[email protected]>wrote: > Hi Lars, > > I run that script. Without any results unfortunately :-( > > > Gazizov Andrey wrote: > >> Hello to all, >> >> After upgrade to 3 version of OTRS I faced with strange problem - can not >> found any ticket by ticket number using standard search feature. All tickets >> that created in 2nd OTRS version affected. Tickets that has been created in >> 3rd version are searchable. Does anybody know what is this and how I can >> solve this problem? >> >> Thanks in advance. >> > > -- > Best regards, > Andrey Gazizov > RETN > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
