Hi Steve,

otrs.RebuildTicketIndex.pl fixed the problem, thanks. I don't know if I missed 
that step in the UPGRADING file, or if it's not mentioned there. 

Just checked - it's not mentioned. Someone should fix.


Lars

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Steve 
Durbin
Sent: Tuesday, January 25, 2011 4:50 PM
To: [email protected]
Subject: Re: [otrs] Upgrade issues

Lars and others,

Freetext search and ticket number search work fine here following upgrade on 
our test system, for all tickets before and after. However, I did run

bin/otrs.RebuildTicketIndex.pl

Following upgrade - have you tried that?

I also did OPTIMIZE TABLE on each table, but I doubt that would have affected 
anything.

Cheers,
--
Steve Durbin
Group Manager: Applications Delivery/Cyfarwyddwr Grŵp: Trosglwyddo Rhaglenni
Bridgend County Borough Council/Cyngor Bwrdeistref Sirol Pen-y-Bont ar Ogwr
Tel/Rhif ffon: 01656 642113
Mob/ffon symudol: 07976 271559
Fax/Ffacs: 01656 642125
Web/We: http://www.bridgend.gov.uk

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