Hi,
There is no options from OTRS GUI, you can do from DB side i.e you can truncate
the tables, truncate will remove the data from OTRS
Regards
Rohit Singh
[email protected]
On June 16, 2011 at 8:52 AM xxx <[email protected]> wrote:
>
Hi,
>
I'm using OTRS 2.4.7 and 3.0.8 , I want to delete the historical old tickets
from OTRS , for exmaple, deleting the tickets generatged before May, 2009 ,but I
can't find how to remove these tikets in OTRS GUI.
>
Can someone help me?
>
>
Thanks
>
Justin
>
>
>
>
>
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