In a 3.0.x system we'd like to assign Owner and Responsible when creating Phone and Email tickets. Both those options only offer '-' as options despite Users with 'rw' permission for the 'From queue'. Please point to documentation that explains how to do this.
With thanks, ned --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
