Hi Luc, On Tue, Jul 26, 2011 at 14:06, Luc Van den Abeele <[email protected]> wrote: > We have a queue with auto-reply enabled for all new tickets towards this > queue. Is it possible to prevent sending an autoreply to new tickets > received from a cetain a-mail address ?
You could use the setting SendNoAutoResponseRegExp for this. You find it under Admin > SysConfig > Ticket > Core::Postmaster. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
