These would be in the "States" of the admin screen. If you manually translated these states or made them invalid, this would occur.
On Fri, Dec 2, 2011 at 3:22 PM, Ugo Bellavance <[email protected]> wrote: > Hi, > > OTRS 2.3.3 > > I have these log entries: > > Nov 28 15:57:13 server OTRS-CGI-36[15661]: [Error][Kernel::System::State:* > *:StateGet][Line:210]: StateType 'merged' not found! > Nov 28 15:57:13 server OTRS-CGI-36[15661]: > [Error][Kernel::System::**Ticket::StateSet][Line:4466]: > Need StateID or State! > > Could that explain that closing merged tickets only closes one ticket? > > This seems to have been existing for a while. > > How can I fix this problem? Isn't the merged StateType supposed to come > with a standard OTRS install? > > Also, I just started getting these errors: > > Dec 2 14:45:04 server OTRS-PendingJobs-36[18224]: > [Error][Kernel::System::State:**:StateGet][Line:210]: StateType 'closed > successful' not found! > Dec 2 14:45:04 server OTRS-PendingJobs-36[18224]: [Error][Kernel::System:: > **Ticket::StateSet][Line:4466]: Need StateID or State! > > Where should I look to find the problem? > > Thanks, > > Ugo > > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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