Quoting Ugo Bellavance ([email protected]):
> On 2011-12-05 08:21, Gerald Young wrote:
> >These would be in the "States" of the admin screen. If you manually
> >translated these states or made them invalid, this would occur.
>
> I did translate the states. For example, for the Merged state, I
> translated it into "Fusionné", and the type is "merged", but I also
> translated all the other states and I don't have any other problems.
>
> I think the "Merged" and "Pending closed successful" are giving me problems.
>
> I looked at the doc
> (http://doc.otrs.org/2.3/en/html/adminarea-status.html and
> http://doc.otrs.org/3.0/en/html/adminarea-status.html), but couldn't
> find anything about renaming or errors.
>
> I can see "Attention: Take care that you also updated the default states
> in you Kernel/Config.pm!" at the bottom of the Status config in the
> admin interface, but I've looked into my Config.pm and couldn't find
> anything related to states.
Did you also look at Kernel/Config/Defaults.pm ? That's what is used for
every entry Kernel/Config.pm (where your changes are) is lacking.
Maybe you will have to copy lines to Config.pm and apply the translations
there.
Hope that helps,
Susan
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