Maybe i found the problem, i found this on the messages: Apr 10 16:20:01 otrs OTRS-otrs.PostMasterMailbox.pl-10[27869]: [Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (domain/27767)!
Where I can find the pid file ? why its not deleted ? the download email process is too slow ? Regards, Luca Domenella T: +39 06 98962316 M: +39 3426919354 E: [email protected]<mailto:[email protected]> bwin Italia Via Adolfo Ravà, 124 00142 Roma (RM) www.bwinparty.com<http://www.bwinparty.com/> This email and any attachments are confidential, and may be legally privileged and protected by copyright. If you are not the intended recipient dissemination or copying of this email is prohibited. If you have received this in error, please notify the sender by replying by email and then delete the email completely from your system. Any views or opinions are solely those of the sender. This communication is not intended to form a binding contract unless expressly indicated to the contrary and properly authorised. Any actions taken on the basis of this email are at the recipient's own risk. From: [email protected] [mailto:[email protected]] On Behalf Of Carlos Andrés Gallego Arboleda Sent: martedì 10 aprile 2012 16:10 To: User questions and discussions about OTRS. Subject: Re: [otrs] strange problem in fetching email Hi Luca, try to excecute manually the file, and see the syslog of OTRS. I have the same problem, and are a permissions trouble. Regards. Carlos Gallego ITConsultores Medellin-Colombia 2012/4/10 Luca Domenella <[email protected]<mailto:[email protected]>> Hi all, i dont know why, but the emails are fetched every hour instead of every 10 minutes... the crontab is correctly configure the get them very 10 minutes... (the default otrs crontab)... any idea ? regards, Luca Domenella T: +39 06 98962316<tel:%2B39%2006%2098962316> M: +39 3426919354<tel:%2B39%203426919354> E: [email protected]<mailto:[email protected]> bwin Italia Via Adolfo Ravà, 124 00142 Roma (RM) www.bwinparty.com<http://www.bwinparty.com/> This email and any attachments are confidential, and may be legally privileged and protected by copyright. If you are not the intended recipient dissemination or copying of this email is prohibited. If you have received this in error, please notify the sender by replying by email and then delete the email completely from your system. Any views or opinions are solely those of the sender. This communication is not intended to form a binding contract unless expressly indicated to the contrary and properly authorised. Any actions taken on the basis of this email are at the recipient's own risk. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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