Maybe i found the problem, i found this on the messages:
Apr 10 16:20:01 otrs OTRS-otrs.PostMasterMailbox.pl-10[27869]: 
[Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, 
because it's already running (domain/27767)!

Where I can find the pid file ? why its not deleted ? the download email 
process is too slow ?

Regards,
Luca Domenella
T: +39 06 98962316
M: +39 3426919354
E:  [email protected]<mailto:[email protected]>
bwin Italia
Via Adolfo Ravà, 124
00142 Roma (RM)
www.bwinparty.com<http://www.bwinparty.com/>

This email and any attachments are confidential, and may be legally privileged 
and protected by copyright. If you are not the intended recipient dissemination 
or copying of this email is prohibited. If you have received this in error, 
please notify the sender by replying by email and then delete the email 
completely from your system.

Any views or opinions are solely those of the sender. This communication is not 
intended to form a binding contract unless expressly indicated to the contrary 
and properly authorised. Any actions taken on the basis of this email are at 
the recipient's own risk.

From: [email protected] [mailto:[email protected]] On Behalf Of Carlos 
Andrés Gallego Arboleda
Sent: martedì 10 aprile 2012 16:10
To: User questions and discussions about OTRS.
Subject: Re: [otrs] strange problem in fetching email

Hi Luca,

try to excecute manually the file, and see the syslog of OTRS.

I have the same problem, and are a permissions trouble.

Regards.

Carlos Gallego
ITConsultores
Medellin-Colombia
2012/4/10 Luca Domenella 
<[email protected]<mailto:[email protected]>>
Hi all,

i dont know why, but the emails are fetched every hour instead of every 10 
minutes...
the crontab is correctly configure the get them very 10 minutes... (the default 
otrs crontab)...

any idea ?

regards,
Luca Domenella
T: +39 06 98962316<tel:%2B39%2006%2098962316>
M: +39 3426919354<tel:%2B39%203426919354>
E:  [email protected]<mailto:[email protected]>
bwin Italia
Via Adolfo Ravà, 124
00142 Roma (RM)
www.bwinparty.com<http://www.bwinparty.com/>

This email and any attachments are confidential, and may be legally privileged 
and protected by copyright. If you are not the intended recipient dissemination 
or copying of this email is prohibited. If you have received this in error, 
please notify the sender by replying by email and then delete the email 
completely from your system.

Any views or opinions are solely those of the sender. This communication is not 
intended to form a binding contract unless expressly indicated to the contrary 
and properly authorised. Any actions taken on the basis of this email are at 
the recipient's own risk.


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to