I just want to say I tried to do some modifications but I had no success. Now I believe that it is not an OTRS issue :)
I would like to say thank you for all your help. Best regards, ------------------------------- Carlos Eduardo Ribas 2012/9/10 David Boyes <[email protected]> > Public or not, they still do some analysis on the **content** of the > incoming message, and that’s the likely thing that’s biting you. Something > in the content of the message is triggering a filter at the receiving site. > There’s nothing OTRS can do about that. **** > > ** ** > > ** ** > > *From:* [email protected] [mailto:[email protected]] *On Behalf > Of *Carlos Ribas > *Sent:* Monday, September 10, 2012 10:45 AM > > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Problems with group of email**** > > ** ** > > I don't know Steve, because It works when the customer asks for his > password. If the customer receives the password and his email is from a > google group, why he can not receive an auto response? The group is set to > be public.**** > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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