Public or not, they still do some analysis on the *content* of the incoming message, and that's the likely thing that's biting you. Something in the content of the message is triggering a filter at the receiving site. There's nothing OTRS can do about that.
From: [email protected] [mailto:[email protected]] On Behalf Of Carlos Ribas Sent: Monday, September 10, 2012 10:45 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Problems with group of email I don't know Steve, because It works when the customer asks for his password. If the customer receives the password and his email is from a google group, why he can not receive an auto response? The group is set to be public.
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
