On Tue, Sep 24, 2013 at 8:59 PM, Kaushal Shriyan <kaushalshri...@gmail.com>wrote:
> Hi, > > Is there a way to check if otrs ticketing dashboard is being used by > Agents at a specific moment of time period for example around 11:00 pm in > the night? > > I am using select count(*) from ticket in mysql database to see for any > new tickets or web server access logs /var/log/httpd/access_log > > Please suggest any better method to check if OTRS ticketing system or > dashboard is being is used. > > Regards, > > Kaushal > Hi, Checking in again for my earlier post in this mailing list? Regards, Kaushal
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