I found your comments to be extremely interesting.  I develop a number of
products under what I have been referring to as "shareware".  Maybe you're
right.  The name is a little misleading.

The first game I developed was released on the honor system.  Full
functionality.  You like it, send me money.  I think I had a total of 3
registrations (at $10).  Since then, I've gone to a different approach.
Since all of my products happen to be gambling games, I give the user an
initial bankroll to play with, but when that runs out, they can't buy more
chips until a valid registration code is entered.

I would be very interested in your opinion about this scheme.  Do you think
it is annoying to the user?  Can you suggest a better method?

By the way, I have since switched that first game to the new system of
requiring a registration code to get more chips.  Sales are now very good
for that product.  So, while I agree that honey catches more flies, relying
on honest doesn't catch very many flies at all.

One other note regarding whether someone can make a living at shareware.  I
currently have seven products on the market, and make enough money on them
to qualify me for the national poverty level on a yearly sales basis.  It
would seem that in order to make a living at this, you'd have to have
several really killer apps, or a LOT of "pretty good" apps.

Mike Walters
Rose Software



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, April 23, 2002 11:21 PM
To: Palm Developer Forum
Subject: Re: Shareware can make enough money?


On Tue, Apr 23, 2002 at 08:39:39PM -0700, Joe wrote:
> --- SH Luk <[EMAIL PROTECTED]> wrote:
> > I would like to know what do you think:
> > Could a independent developer survive by writing palm
> > shareware? (Or wince?)
>
> As a result of reading this list for about 2 years, I would say "it is
> possible, but unlikely."  Most of the shareware developers appear to
> have other sources of income besides whatever they get from their Palm
> OS products.
>
> Windows CE operates in an entirely different universe, so I don't know
> how well shareware authors are doing there.

Please pardon my rant.

I've done a little commercial Palm OS programming, but no
shareware. Contract jobs can pay reasonably well. But honestly, I
don't know or care about shareware.

Don't get me wrong. I respect fellow programmers; it takes a lot of
pain and sweat to get a handheld product out the door. I just shipped
version 1.0 of my employer's product, and now I'm having fun watching
the marketing folks sell it. It's all kind of amusing. But the amount
of hell I had to go through to get that software to work was absurd.
I have respect for anyone trying to make money with PDA software, and
I wish them the best.

But as a hardcore Palm user, I find most shareware to be a complete
turnoff. Here are my reasons:

a) "Shareware" is a misnomer. The term, as it stands, would more
accurately describe software piracy; as far as I can see, there is no
definition of the verb "share" that describes a system in which one is
expected to pay for a product after a trial period. Perhaps
"trialware", "demoware", or "nagware" would be more
descriptive. Henceforth, I will use "trialware".

b) No offense to inexperienced/newbie programmers out there, but it
seems that many people think that any quick application they slap
together ought to be released as trialware, rather than unsupported
freeware. Any Macintosh user knows what I am talking about. These apps
are easy to spot; in many cases, the nag screen is the most
sophisticated part of the program. This sort of trash waters down the
entire trialware system by decreasing the signal to noise ratio, while
simultaneously nag-screening itself into uselessness.

c) Price should correspond to scope, usefulness, quality,
etc. Unfortunately, it usually does not. It is quite reasonable to
sell a sophisticated application for $30, or even more in some
cases. But, taking some certain Macintosh amateur radio software as an
example, it is ludicrous to expect me to pay $20 for a buggy, ugly,
and limited application that lacks essential features and really looks
like it was thrown together last weekend by a newbie.

d) Many trialware authors seem to be under the impression that
timeouts, incessant nag screens, missing features, deliberate
incompatibilities, and so forth will lead to more registrations. In
reality, these things generally just irritate the user and contribute
to a negative overall impression of the software. *Subtle* reminders
might be effective, but timed popups and short expiration periods are
just obnoxious. Remember, trialware authors: *I* am the customer, and
*you* are the vendor. You want me to buy your software. Do you really
think the best way to convince me to do that is to pop up a dialog box
every five minutes that says, "THIS SOFTWARE IS U N R E G I S T E R E
D !!!!" and demand payment? Honey attracts more flies than vinegar.

Oh, and don't get me started on "wait 10 seconds before you can click
OK" nag screens. That's sort of like pinching the user and saying,
"Send me money or I'll keep doing this!"

There is nothing inherently wrong with the trialware concept; in fact,
I think it is a very good thing in today's online world. But it's
usually done so poorly that I tend to take any such application with a
grain of salt.

I, personally, prefer to write free software, and release the code to
the public. But that's a whole different rant.

-John

--
John R. Hall  -  KG4RUO  -  Stranded in the Sol System
Student, Georgia Tech; Author, Programming Linux Games

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