[EMAIL PROTECTED] wrote:

> Please 'splain something to me...
> 
> Are people normally in the habit of opening attachments from e-mail addresses 
> that they do not recognize?

Yes. People are absolute idiots when it comes to these things. We have 
told our users not to do this 'till we're blue in the face, and still 
they gotta double-click *every* damn thing that comes along...

We had one person here who called us to tell us she was having problems 
looking at an attachment. It was some damn virus thing, and every time 
she double clicked on it the AV software on her computer was blocking it.

"There's something wrong with my computer! It won't let me see this 
attachment, the stupid antivirus won't let it..."

<sigh>

And they wonder why sysadmins drink heavily...

(This was the same person who tries to open JPEGs with Word, because 
"You open everything with Word, right?"

Now, where's that bottle of scotch???)

They're right up with those folks who breathlessly tell us they stopped 
a dire threat to our network because a friend of a friend got a e-mail 
from her boy friend's golfing buddy's sister-in-law who forwarded a 
message from a friend's son's hacker friend (or sometimes it's Bill 
Gates or Steve Case) about this evil new virus "sulfnbk.exe" that NO 
antivirus can find or deal with, and why didn't *we* tell them about it? 
Arent' we on the ball??

(sulfnbk.exe is a perfectly normal, if somewhat obscure Windows DOS 
utility program...there are a host of such hoaxes about. 
<http://www.vmyths.com/hoax.cfm?id=257&page=3>

One day some joker's gonna distribute one of these telling people to 
delete a vital part of windows, and that's gonna wreak total havok, 
because then people will be *totally* convinced that the thing is real, 
frantically call *everyone* they know and the next day sysadmins will 
walk into work with every damn pc in the office non-functional..."And in 
financial news today, stock in Seagrams and Jim Beam soared on an 
unexplained huge volume of sales...")


-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs




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