But should I be concerned there is some sort of fatal physical flaw with the drive?
Yes, it has bad blocks. If you use Norton's Speedtools on it, and when it tells you there back bocks do you want to fix, click fix. then it will show you where they are. Usually toward the bottom of the panel, a bunch of individual dots. You can estimate how much in MB you would have to eliminate and make that area another partition that you don't use for anything.
And what is the difference between low-level and zero-out formatting?
Low-level wipes everything and physically reformats the drive. Zero all data does just that, it does not mess with the formatting
Why couldn't the external drive choose the lowe-level?
Have no idea...
Are you supposed to only choose one?
Usually. If you pick low-level format, havin it go back and zero all data is a waste of time, because there is no data to zero.
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