DC wrote:
>
> The last time I called Netscape they wanted to charge me $35 to answer my question.
> I suggested, to them, an exercise to test the stretch tolerance of a certain
>sphincter.
> DC
>
> Keith Thompson wrote:
>
> > Don't have GetRight enabled. I did get an answer from Netscape and on
> > the third try, they had me remove three keys from my registry, all
> > NETSCAPE keys. Once I did that, all is in order again. I am DEFINATELY
> > keeping that help item. <G>. I don't know what was wrong with those but
> > somehow they were keeping the Browser from connecting on a URL.
> > Keith
Free tech support for a free program is not really feasible, esp. for a company owned
by AOL/Time-Warner.
That being said, there is plenty of free Netscape help on the 'net. You might look
here http://www.ufaq.org/, esp. the "PC Faqs" section. There are also links to the
newsgroups hosted on secure servers at Netscape. The folks that read those groups are
not paid, but are very knowledgable and willing to help. I completely agree with your
"exercise" suggestion.
--
Kelly Younger
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