With every message that they replied, there was the offer for charged
service. The email is free and as I had other browsers to access the
net, it was only an inconvienience at the time. They were really quite
prompt in answering my emails and offering suggestions. The only thing
about mail is that they start assuming that I knew nothing about the
system, even tho I had listed the things that I had done to that point.
By the third reply, they were at the registry editing point which I had
no problem with or doing. (do this on more occasions than I like to
admit <G>).
Keith
DC wrote:
>
> The last time I called Netscape they wanted to charge me $35 to answer my question.
> I suggested, to them, an exercise to test the stretch tolerance of a certain
>sphincter.
> DC
>
> Keith Thompson wrote:
>
> > Don't have GetRight enabled. I did get an answer from Netscape and on
> > the third try, they had me remove three keys from my registry, all
> > NETSCAPE keys. Once I did that, all is in order again. I am DEFINATELY
> > keeping that help item. <G>. I don't know what was wrong with those but
> > somehow they were keeping the Browser from connecting on a URL.
> > Keith
--
Keith Thompson, Worthington, OH
Home Web Page: http://freepages.family.rootsweb.com/~kthompson/
Genealogy Web Page: http://freepages.genealogy.rootsweb.com/~kthompson
Efax # (419) 818-1912 JFax & Voicemail (530) 484-3831
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