Liz. what scanner model do you have?
Most likely you may need to download updated driver for the scanner.

Peter Kaulback

In the hour of 09:14 AM 5/31/2002 -0400, Liz spoke this:

>Hi..
>I am having a problem with my scanner.. (I am a
>novice)..
>Would so appreciate any & all help.. as I don't
>have a clue
>as to what to do next..
>
>Also how would I find if I have a parallel or USB
>port..etc??
>
>I have loaded the Color Flatbed Disc & the New
>Soft Scanner Software..
>We purchased this scanner several years ago.. at
>that time I was running
>Win95.. am presently running Win98SE.. have a
>Pentium 3- 866 MH procesor- 256 megsRAM-
>8.4 gigs H.D. and 8 meg video card..  I only used
>the scanner just
>a few times..
>------------------------------
>This is the message that continually comes up..
>
>U32SCAN
>Twain error (T009)
>Error is getting Twain data source (T021)
>Unable to find the Twain source manager
>(Twain_32DLL)
>Please copy the Twain _32DLL file from your source
>disk
>to your windows folder (T039)
>-------------------------
>Is this a problem that I would be able to fix?
>
>Thanks so very much.. I really appreciate all your
>wonderful posts..
>they have helped me so much..
>
>Liz Vee
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