Re: [PDF-Basics]

[paul anderson]

Melvin:   You are a Godsend!  With your instructions below I was able to open my pdf files sent as attachments to e-mail.   I have one other problem with pdf files sent via e-mail and that is I cannot open pdf files received if sent by e-mail in a "ZIP".  What steps to I need to take to open?   Paul   ----- Original Message ----- From: Melvin Backus To: [EMAIL PROTECTED] ; [EMAIL PROTECTED] Sent: Thursday, July 03, 2003 8:11 PM Subject: Re: [PDF-Basics] You need to be in a Windows Explorer session.  It sounds like you're in an Internet Explorer session.  Do not open your browser to do this.  Right click on the My Computer icon, select Explore from the menu.  Try the original instructions at that point and see what you get.  If that doesn't help, let us know what version of Windows you're running. At 09:14 AM 7/3/2003 -0700, paul anderson wrote: Melvin:   When I click on "Tools" from the explorer window, "Folder Options" do not come up.  What comes up are the following:        - Mail & News      - Syncronize      - Windows Update      - Show Related Links      - Internet Options   none of which leads to "Folder Options".   Would appreciate your review and advice of how to ultimately get to "File Types", AND then what applications should be assigned to "File Types" --- and how to get the appropriate application re: Adobe Acrobat Reader.   Paul   ----- Original Message ----- From: Melvin Backus To: [EMAIL PROTECTED] Sent: Thursday, July 03, 2003 6:04 AM Subject: Re: [PDF-Basics] Hi Paul, From an explorer window, click on Tools, Folder Options, File Types.  Select the PDF extension and it should tell you what application is assigned to them.  The other thing to try is to just double click on a pdf file from the explorer window and make sure that Acrobat opens the file.  At 10:16 AM 7/2/2003 -0700, you wrote: Melvin:   Thank you for your timely response.  Glad to know I'm not the only one with such a problem --- none of my close associates have occurred such a situation.   One question, how do I "be sure that the association for the pdf extension is assigned to Acrobat"?   Paul Anderson ----- Original Message ----- From: Melvin Backus To: [EMAIL PROTECTED] Sent: Tuesday, July 01, 2003 8:21 PM Subject: Re: [PDF-Basics] Hi Paul, I've had numerous complaints from friends and clients with essentially the same complaint.  They, like you, were using Outlook Express.  It seems to be a fairly common issue.  For some time I found that having them save the attachment first, then opening the saved file worked reliably, but I've since found that in several of the cases, the problem was related to file associations being missing or wrong.  Make sure that the association for the pdf extension is assigned to Acrobat.  If that still doesn't resolve the issue, or it is in fact already that way, you should still be able to fall back to the "save and then open" mode. At 10:19 AM 7/1/2003 -0700, you wrote: I have a problem. I am operating a computer running on Windows 2000 Professional. I cannot decode pdf messages "received as attachments to e-mails".  Message I receive states that "Message was not decoded properly. This version of Windows 2000 is not supported. You should upgrade to ServcicePack 2 and run setup again". I have upgraded not only to Service Pack 2 but Service Pack 3 and 4 as well. Still my computer does not decode "pdf messages received as attachments to e-mails". I would appreciate your assistance. Paul Anderson [EMAIL PROTECTED]   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Whom computers would destroy, they must first drive mad. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Melvin Backus Primary Wizard Sleepy Dragon Technical Services www.sleepydragon.net ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Whom computers would destroy, they must first drive mad. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Melvin Backus Primary Wizard Sleepy Dragon Technical Services www.sleepydragon.net ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Whom computers would destroy, they must first drive mad. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Melvin Backus Primary Wizard Sleepy Dragon Technical Services www.sleepydragon.net