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I missed the last sentence of Catherine's post, although I still think the
issues may be related to how Quark masks the images. Printers have many
different kinds of rips, and many may be outdated, or unable to handle
complex files.

I'd send the printer a test file (based on my previous instructions), and
see if it has any problems with the file. If it fails, the printer needs to
address its PDF workflow, and until such problems with PDFs are resolved,
you will either have to send native files, or find another printer.

Rich  

-----Original Message-----
From: On Behalf Of Peter Kleinheider
Sent: Saturday, April 03, 2004 5:38 AM
To: [EMAIL PROTECTED]
Subject: Re: [PDF-Basics] press optimised PDFs fail at imagesetter

On 03.04.2004, at 14:52, Catherine Osborn wrote:

> Although I could send the entire original Quark file on the broadband, 
> it saves the printers work if I can send PDFs. So far, however, this 
> has proved imposible, but oddly only with one of the printers with 
> whom I do business.

If you check your files being PDF/X-1a or 3 (Spot and 4C only) compliant and
if it is just one printer that can not work with these PDF's, I would think
that this printer does not know how to deal with PDF files.

Peter


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