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Hello Peter,
Thanks for the vote of confidence, but I really suspect the error is mine. These particular printers deal with PDFs all the time. They ask all their clients to send PDF whenever possible. The only time they've had a similar problem was with a political group who were doing their editing and design DIY. They forgot to convert a couple of JPEGs to TIFFs and inadvertently left some files in RGB. I know that's not my mistake, but I still think it's something I'm doing wrong.
Thanks,
Catherine Osborn
On Saturday, Apr 3, 2004, at 14:37 Europe/Dublin, Peter Kleinheider wrote:
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Catherine
On 03.04.2004, at 14:52, Catherine Osborn wrote:
Although I could send the entire original Quark file on the broadband, it saves the printers work if I can send PDFs. So far, however, this has proved imposible, but oddly only with one of the printers with whom I do business.
If you check your files being PDF/X-1a or 3 (Spot and 4C only) compliant and if it is just one printer that can not work with these PDF's, I would think that this printer does not know how to deal with PDF files.
Peter
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