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What I have understood to be the correct procedure, is to first install Reader to a machine that has no version of Acrobat/Reader on it at all. If you have no choice about this, then you should fully uninstall all versions of Acrobat/Reader, delete all remaining folders and then strip all associated keys from the Registry. Then switch your machine off fully, and do a cold start. This is very much a belt-and-braces approach, but you only have to be thorough once. Once you have installed Reader, you should copy the resultant folder structure to CD so that you can re-use it. You can then install any versions of Acrobat/Reader you like on this machine. Andrew HeronHouse Ltd ----- Original Message ----- From: "Denis" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, November 11, 2003 12:59 PM Subject: Re: [PDF] Is it really true that Acrobat Reader.... > > The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com > __________________________________________________________________ > > Elly Poppe wrote: > sounds like whatever Reader is trying to run on your system is > > perhaps not the one that is properly installed on your hard drive. > > > > Thanks Elly, and everyone else who has responded, I hope everyone will > take a look at this message too... because I'm close to completely > stalled on problem-solving this difficulty. > > Further enquiries - here is what I have found: > > 1- thought the copy of reader in the CD staging area might be corrupt so > I re-installed 5.0.5 direct to the folder. Made a CD, the same result. > Reader opens from somewhere on the HD and displays the pdf content from > the CD fine except with wrong prefs. > > 2- installed Reader 5.1 in a duplicate of the CD staging area. made a > CD. Reader 5.1 appears to run from the CD but not with the saved > preferences. I suspect, due to the amount of HD activity, that it is > running the copy of Reader 5.1 from the staging area. This seems > possible for 1. above too. > > 3- similar behaviour on the W98 install on this machine that does not > have access to the CD staging area. Reader from the HD content from the CD. > 3a- uninstalled Acrobat 4 and 5 from the W98 sector of this machine. The > CD still finds on the HD (four partions) a copy of reader to open (there > could be several, from other projects) > > 4- similar behaviour on a user's W2K machine where 5.1 opened and > displayed the pdf OK but had the local instal of reader's prefs. > > A reminder, I don't have any problem getting a CD to run and display the > pdf content... the issue is how to ensure that only the Reader on the CD > is used. > > Any further suggestions for probem-solving this would be greatly > appreciated. > > > Denis > ___________________________________________ > Wentworth Learning Resources > > > > To change your subscription: > http://www.pdfzone.com/discussions/lists-pdf.html > To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html
