frank theriault wrote:
But, honestly, it's hard to blame the poor schmuck behind the counter (and I know you're not, Tom). These kids are working at jobs that pay minimum wage at best. They really rely on commissions and other incentives to pay the rent, as it were.
If selling a Canon puts twice the amount of cash in the kid's pocket as the Pentax, he's going to push the Canon every time. I know, "selling the customer what he asks for is better than no commission at all", but it's easy to be short-sighted when that much money's on the line.
regards, frank
"The optimist thinks this is the best of all possible worlds. The pessimist fears it is true." -J. Robert Oppenheimer
From: graywolf <[EMAIL PROTECTED]>
Also, stupid, selling the customer what he wants pays better than selling him nothing. But when I worked in retailing I noticed that brains didn't not seem to be a requirement. That unfortunately applied double to management. They always seem to come from the school of do what you are told, and not the school of do what works.
_________________________________________________________________
The new MSN 8: smart spam protection and 2 months FREE* http://join.msn.com/?page=features/junkmail
-- graywolf http://graywolfphoto.com
"You might as well accept people as they are, you are not going to be able to change them anyway."
