Well, the US seller is generally responsible for selling a product that works properly (except for used - "as is stuff" and certain perishables and the like). Mike did get his money back. I like your UK idea of having your retailer take up the problem with the manufacturer though...
Regards, Bob... -------------------- "Let us contemplate our forefathers, and posterity, and resolve to maintain the rights bequeathed to us from the former, for the sake of the latter. The necessity of the times, more than ever, calls for our utmost circumspection, deliberation, fortitude, and perseverance. Let us remember that 'if we suffer tamely a lawless attack upon our liberty, we encourage it, and involve others in our doom.' It is a very serious consideration that millions yet unborn may be the miserable sharers of the event." - Samuel Adams, 1771 From: <[EMAIL PROTECTED]> > Mike wrote: > > "Then I'm not even supposed to be talking to you, Sir." > > > > "But I bought a printer from you _yesterday_. Isn't it under normal > > warrantee? What does an extended warrantee have to do with that?" > > > > "I know, but your normal warrantee is provided by Epson. You'll have to get > > in touch with them." > > Mike - UK contract law makes it clear that when you purchase something your > contract is with the person that sold it to you. If there's a problem with > the product then the seller has to take that up with the manufacturer. It > would be illegal in the UK for a seller to refuse to handle a claim under a > normal warranty. I am amazed this is not the case in the US too. > > > Mike also wrote: > > ------------------------------ > > Unfortunately, the C80 was just out, and the idiots at Epson DIDN'T EVEN > > HAVE ANY INFORMATION ABOUT IT UP ON THEIR WEBSITE yet. I kid you not--a > > product in the stores and not a word about it on the website. So, no mention > > of the C80 on the pulldown menu. > > Er... how long was the MZ-S out for before the UK website referred to it? Is > the FA24-90 on our website yet? - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
