On Mon 2001-11-12 (06:37), Bob Blakely wrote: > Well, the US seller is generally responsible for selling a product that > works properly (except for used - "as is stuff" and certain perishables and > the like). Mike did get his money back. I like your UK idea of having your > retailer take up the problem with the manufacturer though...
The German law is that the dealer is responsible for six months - either he may repair, fix or reduce the price. You don't have to bother with the manufacturer. The term for this dealer's warranty (or responsibility) is called 'Gewaehrleistung', while an extra warranty (Garantie) may be given by the manufacturer. For this second one the manufacturer may specify certain limitations, while the general dealer's warranty can't be neglected. This time period of 6 months will be extended to two years by 2002. Reading your posts from US and believing that service is better over there, I now feel that the German laws are not that bad... Regards Martin - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
