I have one of his Contax -> 4/3rds adapters. It's very well made and effective. I could have bought a cheaper one but his reputation convinced me to pay more, and I wasn't disappointed. The service was very good.
Bob > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of William Robb > Sent: 28 February 2008 13:50 > To: Pentax-Discuss Mail List > Subject: In Praise of Stephen Gandy > > I ordered a 58mm/1.4 Nokton from Stephen last week. > Yesterdsy, I recieved a box from California. > Upon opening it, I discovered he had shipped the 40mm Ultron > instead. It appears to be a nice > little lens, but I am not going to take it out of it's box, > as it is going back. > I emailed Stephen last night, asking him how we were going to > resolve this, fully expecting that > he would ship the correct lens after receiveing the 40mm lens back. > This morning, I got an email from him to send the wrong lens > back, and that he would ship the > new lens immediately, and also an email confirmation from the > USPS that it was on it's way. > > Stuff happens in the real world, and you can't expect a > person to get things 100% right 100% of > the time. You don't find out how good a person's customer > service is until you have to ask them > to fix an error. > Stephen is an excellent person to deal with, and I > wholeheartedly recommend him as a person to > do business with. > > William Robb > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly > above and follow the directions. > > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
