From: Igor Roshchin
Hello All,

My printer (R2880) just arrived on Friday.
Kudos to B&H for their flexibility: I was able to purchase it and
to schedule when it should be shipped out (so that UPS doesn't try
to deliver it while I am out of town).

The outer box is (w)holly: UPS made two large holes (two my fists comfortably fit through one of them), but I am hoping that the printers does not have any concealed damages. (What doesn't stop amasing me is how indifferent and unconcerned many UPS delivery drivers are: in this case, he showed no concern about the holes when I pointed them out to him. - For him, it was just a normal routine thing.)

My experience with UPS is it only takes a credible threat of violence to get their attention.

UPS once lost a 30 year old guitar I was shipping across country to the manufacturer in Santa Anna, CA for a neck reset and some other minor repairs. It should have arrived there from NC in 4 days. It did not.

I endured 8 weeks of frustration at UPS's indifference before losing my temper and dragging the local hub manager across a customer service counter to express my dissatisfaction with his fecklessness.

That was, admittedly, before the days of on-line order tracking, but I got a phone call within 24 hours to inform me they had located my missing shipment ... and it finally arrived in CA 48 hours later.

When the manufacture shipped it back, it only took 3 days coming east. Musta' been a tail-wind or something. ;-D



As far as paper goes, I'd go to Staples or Office Depot & pick up the smallest (least number of sheets) package of 13x19 Epson paper they carry to check out the mechanical action of the printer soonest.

Find out if there's any concealed damage before worrying about what's the best paper surface to print on.

You want to find this out like yesterday, 'cause the longer it takes, the bigger assholes UPS are going to be to deal with if there is concealed damage.

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