FWIW regarding hardware support for cameras, if my Sony TV camera breaks
down (not happened yet in over three years) I take it to be repaired at
a private company specializing in same, my dealer. I have insurance
cover that allows me a replacement (hire cost for similar gear is about
150 GBP per day). My dealer has a workshop with 3 or 4 technicians who
repair and service TV cameras.

Stills colleagues have similar arrangements but it's less of an issue as
most have 3 or 4 cameras and can weather one of them being away for a
few of days.

>From my perspective, I would never try and deal direct with the
manufacturer, just too much time wasted. My scenario for if and when the
camera does break down, would be to drive it straight to the dealer on
the outskirts of London and drop it off for repair, arrange replacement
on the phone in transit, hopefully picking up at dealer or elsewhere.
Downtime might be half a day.



--


Cheers,
  Cotty


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||   (O)  |     People, Places, Pastiche
----------      http://www.cottysnaps.com
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