FWIW regarding hardware support for cameras, if my Sony TV camera breaks down (not happened yet in over three years) I take it to be repaired at a private company specializing in same, my dealer. I have insurance cover that allows me a replacement (hire cost for similar gear is about 150 GBP per day). My dealer has a workshop with 3 or 4 technicians who repair and service TV cameras.
Stills colleagues have similar arrangements but it's less of an issue as most have 3 or 4 cameras and can weather one of them being away for a few of days. >From my perspective, I would never try and deal direct with the manufacturer, just too much time wasted. My scenario for if and when the camera does break down, would be to drive it straight to the dealer on the outskirts of London and drop it off for repair, arrange replacement on the phone in transit, hopefully picking up at dealer or elsewhere. Downtime might be half a day. -- Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ---------- http://www.cottysnaps.com _____________________________ -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.

