Hi Ann comments interspersed > odd was that there are two icons one after the other that say USB root Hub. > Shouldn't there just be one?
no there is typically one per approx. two physical USB ports, max four. also when you have ports on the front and back they will be managed by different root hubs as a rule. they're really just little chips on your mainboard. this bit of info you can safely ignore =) > I'll call anyone that could be of help (In the USA -or , very briefly in > Canada ) I don't have a way to call anywhere else. if all else fails i'd call you, I'd rather be last in the chain though since calling from Germany isn't exactly free please right-click the my computer icon, click properties, go to the tab hardware and open device manager. expand (i think in english it is) input devices, right-click the keyboard and choose remove/uninstall (again dunno the proper translatíon, my windoze is in German), do the same with all usb root hubs all the way down the tree. then, reboot. this is probably what was done before, it forces the computer to re-identify and reregister the usb subsystem and the keyboard. also if you have someone to do this with you - and i apologize for not thinking of doing that any sooner - you can open a free and ad-free support case on www.protonic.com - they are a very helpful community even though the number of techs has gone down a bit lately. i used to be in QM there and you can rest assured that every answer you get has been reviewed by at least one other tech. also, about your attempts to let me take over your computer, maybe you just came too late and my computer was already off? we can try again if you like later in the day cheers ecke -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.