Kenneth Waller
http://www.pentaxphotogallery.com/kennethwaller
----- Original Message -----
From: "Igor Roshchin" <[email protected]>
Subject: Re: OT (sorta): Camera condition assessment
Sun Dec 26 20:15:15 CST 2010
Charles Robinson wrote:
On Dec 25, 2010, at 23:46, Igor Roshchin wrote:
>
>
> I also use my lens, and
> I had the same written for my lens that is less than 1 year old.
> I suspect it is their almost generic assesment, - so that they are
> protected against your claims that they left any of such things on the
> lens when they returned the lens back to you.
>
That makes a lot of sense - I hadn't really thought of it that way.
Kinda hope they clean it up, though. :-)
Did you send it for a repair or for a cleanup?!
If it is the former, why should they do the latter? ;-)
I hope they would at least repair mine (17-70/4).. as it's been on the
part hold (the circuit board) for almost 6 weeks. I don't think I'll
get it back within this decade, but I am hopeful for the next year...
If it was sent in for warranty work, I'd demand a replacement.
The most frustrating thing is that it is open-ended.
They claim that Pentax USA cannot get information from the headquarters
in Japan about an estimate for the parts to be shipped.
If that's true, - Pentax USA is in big ... well, has a big problem.
I wrote to Ned Bunnell via comment on his blog. The comment was not
let to the blog, and Mr. Bunnell didn't bother to respond.
I guess it is's too common for them, - too many users are frustrated
about their lenses not being repaired, - especially since the recent
SDM lenses are known to have problems.
Good recent bodies, - but problems with the lenses (and the customer
service), - Pentax just cannot do all at the same time...
Igor
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