In a message dated 19/02/02 08:58:09 GMT Standard Time, Pal writes: << Doesn't all Pentax equipment come with one year international warranty right from the factory? At least it does over here. It doesn't matter where you buy it in the world; US, UK, Hong Kong, Japan; every Pentax repair facility world-wide is obliged to repair the item within the warranty period. Or is the US somehow excepted from this rule? >>
I think Pentax USA are trying to pull the same stunt Nikon USA have been pulling for the last couple of years. That is, denying service, even out of warranty, to owners of gear which cannot be proven to have been supplied "USA". It's true. In theory, to be eligible to receive warranty service on your in guarantee piece of kit, you need to supply the warranty card (stamped by an "official dealer"), and possibly also your receipt in cases where the equipment has been on sale for more than one year. There are myriad variations possible here. Kind regards Peter - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .

